Privacy policy

Who We Are

This Privacy Policy explains how Scripnote.com ("Scripnote", "we", "us", or "our") collects, uses, and shares information when you use our Services. We are the data controller for personal data processed through the Services.

Our address is 100 Greengate, Manchester, UK. You can contact us atsupport@scripnote.com.

Information We Collect

• Account and profile information (such as name, email, and account credentials).
• Financial and usage data you submit (such as transactions, budgets, goals, and other records you add to the Services).
• AI feature inputs and outputs (such as prompts and results generated by AI features).
• Communications with us (such as support requests or feedback).
• Usage and device data (such as IP address, browser type, pages viewed, and timestamps).
• Analytics and cookie data (see our Cookie Policy).

How We Use Information

• Provide, maintain, and improve the Services.
• Generate AI-powered insights and features.
• Process subscriptions and billing.
• Communicate with you about your account or updates.
• Monitor usage, prevent fraud, and secure the Services.
• Comply with legal obligations.

Legal Bases for Processing (UK/EU)

• Contract: to provide the Services you request.
• Consent: for optional cookies and marketing where required.
• Legitimate interests: to secure, improve, and analyze our Services.
• Legal obligations: to comply with applicable laws.

How We Share Information

We share information with service providers that help us operate the Services, such as:

• Stripe for payment processing.
• OpenAI for AI processing.
• Supabase for database and storage services.
• Vercel for hosting and infrastructure.
• Google Analytics for usage analytics.
• Ketch for consent management.

We may also disclose information to comply with law, protect rights and safety, or in connection with a business transfer.

International Transfers

We and our service providers may process data in countries outside the UK/EEA, including the United States. When required, we rely on appropriate safeguards such as Standard Contractual Clauses.

Retention

We retain personal data for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain aggregated or de-identified data for analytics and product improvement.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. You may also withdraw consent where processing is based on consent.

To exercise your rights, contact us atsupport@scripnote.com. If you are in the UK, you can also lodge a complaint with the UK Information Commissioner's Office (ICO).

Children

The Services are not intended for individuals under 18, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us atsupport@scripnote.com or by mail at 100 Greengate, Manchester, UK.